An important hint in advance:
The team of ToMS GmbH provides technical support – as possible – only to customers free of charge, which have bought the product directly from us. You will be asked foryour customer ID (See on the invoice). Your call will be charged normally only from your telephone provider.
We try to provide the best support. Before you contact us, please look for solutions in the manuals or on the following websites.
Websites of the manufacturers:
Over the knowledgebases on the websites you can find technical support 7/24. Furthermore you find software and driver for download.
Scansoft Support and downloads via Internet:
http://www.scansoft.de/support/
Scansoft Paperport Support Hotline for Europa (multilingual):
+44 / 870 240 3843
Visioneer Scanner-Support via Internet
http://www.visioneer-europe.com/support/
Visioneer Drivers
http://www.visioneer.com
Visioneer Scanner-Support Hotline:
+49 (0)180-5 10 30 03
XEROX Scanner-Support Hotline (international Deutsch/English):
00800 698 996 89
XEROS Scanner-Drivers:
http://www.xeroxscanners.com/
ToMS userforum, tipps & tricks, opinions (free of charge)
http://www.paperport.info/forum
RMA-Procedure (in case of defect devices):
